Auto-reply to pricing and product questions
Use a message-match automation that watches for questions and answers from your attached price list or instructions.
Recipe
-
New Automation → template "Auto-reply to pricing questions".
-
Instructions (example):
When someone asks about price, products, delivery or availability, answer from the attached price list. Be warm, reply in clear English, keep replies under 60 words. If you don't know, say the owner will reply shortly and stop.
-
Attach your price list PDF or product photos.
-
Trigger: When a chat message matches — "customer asks about pricing, products, delivery or availability".
-
Scope: All my direct messages. Exclude personal chats first — see Keep personal chats private.
-
Capability: Read & send.
[SCREENSHOT: A WhatsApp chat where loop2 answered a pricing question from an attached PDF]
Keep reading
Automatically follow up with leads who go quiet
A scheduled automation that nudges leads who haven't replied — polite, capped, and only in business hours.
Send scheduled and recurring messages
Use Scheduled Messages for one-time or recurring reminders, weekly check-ins and morning prompts — without being online.
